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Legal Guide to Robocall and TCPA Laws in 2019

The Federal Trade Commission & Federal Communications Commission both regulate phone calls on a federal level. Some states in the US have their own rules regarding robocalling, with some states having banned robocalling and robotexting in most cases. Robocalling laws are meant to protect consumers from unwanted marketing calls. However, they apply to telemarketing which means phone calls or messages with a financial motive i.e., to persuade someone to make and investment, buy goods/services, etc. The TCPA or Telephone Consumer Protection Act is the main robocalling law in use. The law stipulates when robocalling or sending robtexts is legal/illegal. TCPA […]


Legal Guide to Robocall Laws in 2019

What is a robocall?  The FTC defines robocalls as calls where you hear recorded messages as opposed to a live person. Robocalls originate from computerized autodialers that are programmed to deliver pre-recorded messages.  The calls are usually associated with telemarketing and political phone campaigns, but they can be used for emergency or public-service announcements, among other purposes. Are robocalls illegal? If you get a lot of robocalls, there is a high likelihood that such calls are illegal. US political parties, unaffiliated campaigns, unions among other organizations can make robocalls legally. The US Do-Not-Call Registry doesn’t include political robocalls. However, the […]


Legal Guide to Spam Phone Calls in 2019

Definition of spam phone calls Spam phone calls are irrelevant, and inappropriate phone calls made mostly for fraudulent or criminal reasons. Crank calls, unsolicited telemarketing phone calls, as well as abusive or obscene phone calls directed mostly to women, qualify as spam calls.  Other phone calls that fit into this definition include impersonation calls and tech-support scam calls.  Quick spam phone call statistics in the US Americans got 26 billion spam calls in 2018, representing a 46% increase from the previous year.   50% of all cell phone calls in 2019 will be spam phone calls.  Spam calls accounted for 3.7% […]


Is it illegal to record someone? (2019 legal guide to call recording laws)

Crosner Legal represents clients facing a wide range of legal disputes, including consumer protection lawsuits on behalf of individuals who have been illegally recorded by a company. This article goes into depth about your rights are as an individual when you are recorded without knowledge or consent by others, the current legislation of recording conversations, and penalties applicable for obtaining recorded conversations. For further information or clarification, give the team at Crosner Legal a call today or you may submit your inquiry using the confidential online form. It’s no secret – technology continues to advance and progress on a rapid […]


Legal Guide to Spam Text Messages in 2019

What is a spam text message? Spam text messages can be defined as junk messages sent to a mobile phone as text messages through SMS (Short Message Service) without prior express permission or invitation from the receiver.  Is spam text illegal? Since 2004, it has been illegal to send spam text messages or spam SMS under the TCPA (Telephone Consumer Protection Act). United States citizens who get unsolicited text messages have the right to take legal action against the senders.  You must permit all senders of text messages containing commercial messages first; otherwise, such messages will be deemed as unsolicited. […]


Beware of Illegal Credit Checks – Consumers Can Receive $10,000 In Penalties

Crosner Legal is a public interest law firm that focuses on helping employees, tenants, injured victims, and people who have been frauded to seek justice and get paid back. The first issue I’d like to discuss is credit and background checks.  It is very common that upon submitting an job application, employees are required to undergo a background check. For tenants, it is common that landlords require tenant screenings which check for credit and other character information such as whether you have filed a bankruptcy or ever been evicted in the past. Credit checks and character/criminal background checks are also […]


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